Caring for Your Workforce: Are You Doing Enough?
If you’ve ever had the pleasure of managing a group of people in an employment setting, then you know what I mean when I say it’s a lot of hard work. Not just ensuring everyone is productive but also keeping workers happy and satisfied with the job. Both workforce management (WFM) and employee wellness are popular topics for today’s businesses.
A question that comes up a lot for management is how do you keep your best employees from quitting since they are what makes the wheels keep turning? And let’s face it: a company can only be as successful as its employees help it to be.
WFM tools are designed to help managers gather insightful data about employees: how they are working, what goals they are achieving, where they can improve and more. While all of this data is the perfect way to ensure operations are running smoothly, there are other tips for managers when it comes to creating an atmosphere that’s pleasing and motivating, and one that’s not so easy to get up and walk away from.
Just like dealing with customers, you’ll need to show appreciation and compassion for staff members to gain loyalty. Employees who are engaged and leading the charge for your company’s mission have so much value that keeping them trumps any disengaged or morale-busting seat warmers that may be sitting at a desk now.
A recent INC.com article looks at some tips on how to keep your best talent happy and working on your company’s goals.
One of the big things that’s stressed when talking about employee treatment is fairness and transparency. No one wants to feel like they are being led blindly or, even worse, like they are working underneath people with little appreciation for the role they serve. Having open channels of communication, keeping employees involved in processes and procedures and opening the relationship to more of a partnership will help in achieving this.
For the employees that do already do this, or have shown improvement, you should also always give them praise and recognition so that they feel wanted and driven to continue on with the job. Delivering trust and respect will get you far in any relationship in life, and when it comes to employees, the same should be true.
Edited by Alicia Young