TMCnet News
Dizzion Joins NICE inContact DEVone Program to Provide Virtual Desktop Application on CXexchange MarketplaceNICE inContact (Nasdaq:NICE) today announced that Dizzion, a Desktop-as-a-Service (DaaS) and end user computing solutions provider, is part of the DEVone development program and provides virtual desktops on CXexchange, the most extensive technology ecosystem currently available in the customer experience market. Products available on the CXexchange marketplace are designed to integrate with NICE inContact CXone™, the world's No. 1 cloud customer experience platform. Dizzion provides virtual desktops and other cloud solutions such as application streaming and cloud storage that extends CXone with the ability to offer enhanced desktop applications and data access from any device, anywhere, while also increasing data and endpoint security. NICE inContact CXone empowers organizations to provide an exceptional customer experience by acting smarter and responding faster to ever-changing consumer expectations. To meet the needs of organizations of all sizes, CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence-all on an Open Cloud Foundation. NICE inContact customers will benefit from Dizzion's cloud desktops by enabling:
Dizzion's cloud desktops are ideal for contact centers, remote working environments, distributed workforces and organizations with stringent security and compliance requirements. "Dizzion is excited for this partnership with NICE and inContact and being part of CXexchange," said Steve Prather, CEO of Dizzion. "Our technology helps customers more easily access their business critical applications without compromising security and is now integrated with CXone." DEVone offers partners broad tools and resources to enable them to create new applications on CXone, including extensive documentation and support, and access to an online developer community. Companies interested in how Dizzion's application works with CXone can visit CXexchange to learn more about the application and read reviews. CXexchange is a centralized, state-of-the-art marketplace for developers to market and sell their CXone-based applications. "Cloud applications can make contact center operations a lot easier to maintain and innovate," said Paul Jarman, CEO of NICE inContact. "Offering a Desktop-as-a-Service capability on CXone provides inContact users with a seamless virtual desktop environment. We welcome Dizzion as part of the CXexchange marketplace."
About NICE inContact NICE inContact is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. Recognized as a market leader by Gartner, IDC (News - Alert), Frost & Sullivan, Ovum and DMG, inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes NICE inContact CXone cloud, an expert service model and the broadest partner ecosystem. www.incontact.com
About Dizzion Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
View source version on businesswire.com: http://www.businesswire.com/news/home/20171103005520/en/ |