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inContact Honored as Gold and Silver Winner in 8th Annual 2016 Golden Bridge Business and Innovation Awards®SALT LAKE CITY, Sept. 8, 2016 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and workforce optimization tools, has earned the prestigious Gold and Silver status in the 2016 Golden Bridge Awards® for inContact My Agent eXperience™ – MAX solution. inContact was Gold Winner in the Cloud Computing/SaaS category and Silver Winner in Technology Innovations – Best Product of Service of the Year. The oveted annual Golden Bridge Awards program encompasses the world's best in organizational performance, innovations, products and services, executives and management teams, women in business and the professions, innovations, best deployments, product management, public relations, marketing, and customer satisfaction programs from every major industry in the world. Organizations from all over the world are eligible to submit nominations including public and private, for-profit and non-profit, largest to smallest and new start-ups. "It's an honor to be named Gold and Silver winners by Golden Bridge Awards for this esteemed industry and peer recognition," said Paul Jarman, CEO at inContact. "These awards are a testament of inContact's commitment to helping companies transform customer experiences and achieve their business goals with our cloud solutions." inContact My Agent eXperience™ - MAX is a dynamic, context-sensitive interface designed for the streamlined handling of all contact center interactions, regardless of channel. With MAX, your agents are ready to tackle their roughest days and most complex interactions with ease. Based on exhaustive research with agents and supervisors in live contact center environments, MAX is designed to be a simpler, more efficient and more engaging way for agents to positively interact with customers.
Winners will be honored in San Francisco on Monday, September 12, 2016 during the annual SVUS Red Carpet Awards Ceremony Dinner. Additional Information
About inContact About the Golden Bridge Awards Logo - http://photos.prnewswire.com/prnh/20120216/LA54560LOGO
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/incontact-honored-as-gold-and-silver-winner-in-8th-annual-2016-golden-bridge-business-and-innovation-awards-300324581.html SOURCE inContact, Inc. |