[December 04, 2018] |
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ProHealth Care Optimizes On-call Physician Scheduling Using Kronos EZCall Enterprise Portal
Community-based healthcare system ProHealth Care Inc. has streamlined
on-call scheduling with the Kronos (News - Alert) EZCall Enterprise Portal, an
integrated scheduling solution purpose-built for large health systems
from Kronos
Incorporated. ProHealth Care can now improve speed-to-treatment and
optimize patient care by consolidating more than 130 physician schedules
across multiple departments and facilities to provide a secure view of
on-call healthcare providers.
News Facts
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As one of the largest independent healthcare systems in Wisconsin,
ProHealth Care treats more than 400,000 patients annually through its
network of medical centers, clinics, and hospitals. With the Kronos
EZCall Enterprise Portal, ProHealth Care can access a holistic view of
on-call schedules across its largest care facilities, including the
third-largest hospital in Greater Milwaukee.
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Integrating the EZCall Enterprise Portal with Kronos
EZCall and Workforce
Central in the Kronos Cloud, ProHealth Care has simplified complex
scheduling processes across the organization while empowering team
members to quickly and effectively identify appropriate on-call
providers.
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Leveraging integrations with Kronos EZCall and Workforce Central,
ProHealth Care can automatically track physician time-off
requests, vacation leave, and sick time across its organization
within the portal, eliminating errors and delays caused by manual
entry.
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The EZCall Enterprise portal also enables ProHealth Care to
automatically feed provider credentials (e.g. where and when a
physician is allowed to practice) from third-party credentialing
solutions into a single view, ensuring that a search within the
portal for an on-call physician will only display providers who
are qualified.
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The EZCall Enterprise Portal addresses a unique need among large
health systems that use multiple scheduling solutions across
departments or disciplines by taking a vendor- and technology-agnostic
approach.
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Used by nurses, physicians, switchboard attendants, and other
clinicians who require systemwide visibility into physician
schedules, the portal interfaces with virtually any scheduling
application to aggregate on-call availability, qualifications, and
physician contact data in real time so health systems and
professionals can deliver optimal care.
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The EZCall Enterprise Portal also provides real-time notifications
of potential scheduling conflicts and, using secure messaging,
ensures enterprise care teams have proper patient care coverage by
communicting directly with physicians.
Supporting Quotes
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Jon Schrantz, senior medical staff services business analyst,
ProHealth Care
"At ProHealth Care, we believe scheduling is
the key to building an empowered workforce that is committed to
delivering exceptional patient experiences. Selecting a new enterprise
system to streamline on-call scheduling across our largest facilities,
we wanted a solution that would ensure real-time accuracy and empower
our medical staff to know, with confidence, who is on call and how
best to reach them. We found the right solution through Kronos. The
innovative EZCall Enterprise Portal addresses our staff's needs, and
support from the Kronos implementation team has exceeded our
expectations."
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Susan M. Reese, DNP, MBA, RN, CPHIMS, director, healthcare practice
group, Kronos
"Kronos is invested in helping organizations
across the entire continuum of care achieve greater scheduling
accuracy. We observe many organizations using departmental scheduling
applications with no visibility into who is on call across their
enterprise. This lack of transparency can impact time-to-treatment and
demotivate medical staff who feel like they don't have the right tools
to ensure an optimal patient experience. Kronos developed the
integrated EZCall Enterprise Portal to empower large health systems to
break down silos, unify their cross-departmental teams, and drive
patient satisfaction."
Supporting Resources
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About ProHealth
Care Inc.
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Learn about Kronos
EZCall, the automated physician scheduling solution that enables
care teams to build fair and transparent schedules, cut down time
spent maintaining physician schedules, and reduce burnout and fatigue
enterprise-wide.
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Check out Kronos CEO Aron Ain's book, "WorkInspired:
How to Build an Organization Where Everyone Loves to Work."
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Connect with Kronos via Facebook,
Twitter,
LinkedIn,
Instagram,
and YouTube.
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Subscribe
to follow The
Workforce Institute at Kronos for insight, research, blogs, and
podcasts on how organizations can manage today's modern workforce to
drive engagement and performance.
About Kronos Incorporated
Kronos is a leading provider of workforce management and human capital
management cloud solutions. Kronos industry-centric workforce
applications are purpose-built for businesses, healthcare providers,
educational institutions, and government agencies of all sizes. Tens of
thousands of organizations - including half of the Fortune 1000®
- and more than 40 million people in over 100 countries use Kronos every
day. Visit www.kronos.com.
Kronos: Workforce Innovation That Works.
© 2018 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181204005120/en/
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