SAN FRANCISCO, July 28, 2020 /PRNewswire/ -- Genesys®, the global leader in cloud customer experience and contact center solutions, announced the winners of its 15th annual Customer Innovation Awards recognizing industry trailblazers Microsoft, TechStyle Fashion Group, Vodafone and more.
The Genesys Customer Innovation Awards celebrates eight companies from around the world for driving significant improvements in business results and delivering remarkable customer experiences through modern approaches and technologies, including cloud, artificial intelligence and digital channels. The finalists were evaluated by a panel of judges, including industry analysts from IDC, McGee-Smith Analytics and Omdia, as well as representatives from Customer Innovation Award winning companies, including 3, Coca-Cola Bottlers' Sales & Services Company, LLC, Swisscom and Whirlpool Corporation.
The 2020 honorees include:
About GenesysEvery year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the?world's leading public cloud contact center platform,?designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
©2020 Genesys Telecommunications Laboratories, Inc. All rights reserved. Genesys, Genesys Cloud, Experience as a Service, and the Genesys logo are trademarks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.
ContactsShaunna MorganSenior Public Relations ManagerGenesysshaunna.email@example.com +1 317-493-4241
Adriana SaldañaSterling Communicationsgenesys@sterlingpr.com+1 408-395-5500
View original content to download multimedia:http://www.prnewswire.com/news-releases/genesys-honors-eight-companies-for-customer-experience-impact-and-excellence-301100773.html
[ Back To Workforce Management Homepage ]
CALL FOR CONTENT