Workforce Management Community
  • Home
  • latest content   
    • Featured Articles
    • Latest News
  • Resources   
    • E-Book: The Benefits of Workforce Management Explained to My Boss
    • Infographic: The Convenience, Cost Savings And Customer Service Benefits of Cloud-based Workforce Management
    • Infographic: Forecasting Trends In The Contact Center
  • Contact Us
  • RSS Feeds
  • Home
  • Featured Articles
  • Latest News
  • Resources   
    • E-Book: The Benefits of Workforce Management Explained to My Boss
    • Infographic: The Convenience, Cost Savings And Customer Service Benefits of Cloud-based Workforce Management
    • Infographic: Forecasting Trends In The Contact Center
  • Contact Us
  • RSS Feeds

LATEST NEWS


TMCNet:  Institutional Investor Ranks Five9 CEO, CFO and Investor Relations #1 in All-America Executive Team 2021 Midcap in 6 of the 8 Ranked Categories

[November 18, 2020]

Institutional Investor Ranks Five9 CEO, CFO and Investor Relations #1 in All-America Executive Team 2021 Midcap in 6 of the 8 Ranked Categories

Five9 (News - Alert), Inc (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced its executive and investor relations leadership were named to Institutional Investor's prestigious 2021 All-America Executive Team Midcap.

Overall ranking in software sector:

  • "Best CEO" category: Ranked 1st - Rowan Trollope, Five9 CEO
  • "Best CFO" category: Ranked 1st - Barry Zwarenstein, Five9 CFO
  • "Best Investor Relations" category: Ranked 1st - Five9
  • "Investor Day" category: Ranked 1st - Five9
  • "Financially Material ESG Disclosures" category: Ranked 1st - Five9
  • "Communication of Strategy and Risk Management Amid COVID-19" category: Ranked 1st - Five9

Institutional Investor is the industry's most trusted source for research and rankings among top analysts and portfolio managers. For the 2021 ranking, the companycollected the opinions of 1,125 portfolio managers and buy-side analysts and 257 sell-side analysts.




"We are honored to be recognized in Institutional Investor's annual executive study as the top-ranking company in not just one but six of the listed categories," said Rowan Trollope, Five9 CEO. "This is a true testament to the work and due diligence of our Five9 investor relations team guided by our trusted CFO, Barry Zwarenstein. Thank you to our investors and the sell-side community for this acknowledgement."

About Five9

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating more than six billion call minutes annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact centers increase productivity, be agile, boost revenue, and create customer trust and loyalty.

For more information, visit www.five9.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20201118005859/en/


[ Back To Workforce Management Homepage ]

HOME

CALL FOR CONTENT




Cloud vs. Premise vs. Hosted: Differences, IT Costs and Benefits

The Ultimate Guide to Contact Center Shrinkage

Contact Center Forecasting and Scheduling Best Practices

7 Tips for More Effective Contact Center Scheduling


Case Studies

  •  Success Story: The Human Services Agency of San Francisco
  •   Success Story: Club Med
  •  Success Story: GECU Credit Union

DEMOS

  • How to monitor schedule adherence in real-time with Monet WFM
  • More accurate forecasting of call volumes and agent workloads with Monet WFM
  • How to create more efficient call center schedules with Monet WFM

Follow Us

QUICK LINKS

  • HOME
  • FEATURED ARTICLES
  • LATEST NEWS
  • CONTACT US
  • CALL CENTER MANAGEMENT
  • CALL CENTER SCHEDULING

WORKFORCE MANAGEMENT

Cloud-based Workforce Management (WFM) software from Monet Software helps call centers streamline forecasting, scheduling and agent adherence, resulting in improved service levels and better cost management.

Powered By Technology Marketing Corp. © 2020 Copyright. Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact TMC