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Miller Industries Enhances Towing Equipment Business with InforNEW YORK, Sept. 24, 2019 /PRNewswire/ -- Infor, a global leader in business cloud software specialized by industry, today announced that Miller Industries, Inc. (MLR), a world leader in towing and recovery equipment, is rolling out a comprehensive, cloud-based solution set from Infor to make strategic business decisions faster and to better manage its business processes. Currently, Miller Industries is using the Birst enterprise analytics platform to help business users answer their questions in a self-service manner and get a real-time view of operations, on any device, for better and faster decision making. Miller Industries is migrating to a full Infor multi-tenant cloud environment in which it will utilize the Infor LN global ERP (enterprise resource planning) cloud solution, Infor CloudSuite™ Automotive, Infor CloudSuite™ Workforce Management (WFM), Infor OS (Operating Service), the Infor Data Lake, the Infor Coleman AI (artificial intelligence) Platform, and Birst analytics. This will enable the company to combine internal and external data sets, more precisely analyze and forecast workforce and business performance and, ultimately, better manage its business processes. Miller Industries manufactures the bodies of wreckers and car carriers, which are installed on truck chassis manufactured by third parties. The company's products are sold through independent distributors worldwide and through prime contractors to government entities. Miller Industries saw an opportunity to leverage Infor's technology stack to optimize the chassis integration process, as managing data associated with the chassis and the integration with its back-end productswas very challenging. Coordinating the arrival of the chassis with the production schedule for the back-end products is critical so that expensive inventory does not sit idle. Before deploying the Birst cloud analytics platform, the information needed to manage this process was locked in multiple systems and could only be accessed by technical experts. Decentralized analytic teams pulled data directly from source systems, generating islands of information that could not be shared. Further, executive-level reporting was manual, and it became time-consuming to reconcile inconsistent metrics. Now, Miller Industries has begun to replace hundreds of spreadsheets with a handful of automated Birst dashboards, which make consistent, timely and accurate information available to all users and reduces the time needed to produce business reports by as much as 80 percent. "With Birst, we can access and analyze a vast history of information for answers we need for any business question in an instant, through any device," said William G. Miller II, president and co-CEO of Miller Industries. "Prior to this, it was difficult to make business decisions as quickly because we had to data mine the information. Once we got the information, employees would have to download and analyze reports. Investing in Birst gives us the most flexible and reliable solution for every business problem we have." Going forward, Miller Industries will consolidate its data strategy by bringing its internal and external data into the Infor Data Lake. The company will utilize the Infor Coleman AI Platform to mine this data and leverage Coleman's powerful machine learning to anticipate future demand in its chassis program. Coleman findings then can be shown in Birst's automated dashboards, providing the company with a real-time picture of its current and anticipated demand. The Infor solution set will address a variety of functional areas and levels of the business, including: The C-Suite. Financial analysis that provides a consistent view of operations. Rod Johnson, general manager, Americas, Infor, said, "We know that Miller Industries' business depends on getting both the chassis and back-end towing equipment to its customers in a timely fashion. Infor is uniquely positioned to deliver a comprehensive, cloud-based solution that provides new and innovative ways to improve its complicated business processes, from start to finish." Tweet this: About Miller Industries About Infor Infor customers include:
This announcement reflects the direction Infor may take with regard to the specific product(s) described herein, all of which is subject to change by Infor in its sole discretion, with or without notice to you. This announcement is not a commitment to you in any way and you should not rely on this document or any of its content in making any decision. Infor is not committing to develop or deliver any specified enhancement, upgrade, product or functionality, even if such is described in this announcement and even if such description is accompanied by words such as "anticipate," "believe," "expect," "intend," "may," "plan," "project," "predict," "should," "will," and/or similar expressions. Many factors can affect Infor's product development plans and the nature, content and timing of future product releases, all of which remain in the sole discretion of Infor. This announcement, in whole or in part, may not be incorporated into any contractual agreement with Infor or its subsidiaries or affiliates. Infor expressly disclaims any liability with respect to this announcement. Media contact: View original content to download multimedia:http://www.prnewswire.com/news-releases/miller-industries-enhances-towing-equipment-business-with-infor-300924108.html SOURCE Infor |