Inc., the company that is reimagining customer support with
multichannel solutions that fully leverage smartphone technology and
intelligent automation, today, at Customer
Contact Week (CCW) in Las Vegas announced the general availability
launch of enhancements to the UJET Customer Support Platform. With these
latest integrations and enhancements, UJET is expanding its
functionality within the entire contact center ecosystem. Featuring new
workforce management (WFM), quality management (QM), and customer
relationship management (CRM) integration and configuration
capabilities, the UJET platform now provides expanded capabilities for
support agents, supervisors, and administrators, enabling more
out-of-the-box data connection, display, and integration options across
new and existing systems.
The new integrations and features to the UJET Customer Support Platform
Visit UJET at booth #924 in the Expo Hall during the conference.
To learn more, please visit: https://www.ujet.co/integrations/.
To request a personalized demo, please visit: https://www.ujet.co/contact-sales.
Tweet this: At #CCWVegas19 @UJETco unveils enhancements to
customer support platform that expand fit and flexibility within contact
center ecosystem https://www.ujet.co/newsroom/
UJET is a modern cloud contact center software company with leading
innovation in smartphone-era customer support on the web, phone, and
mobile apps. The UJET platform delights end-users with any time,
anywhere access and simple smartphone functionality and elevates agent
performance through context-aware solutions for voice, chat, image,
video, and text. The UJET platform is enterprise grade in its global
reliability, security, and scaling capacity and is SOC2 Type II and
HIPAA compliant. UJET is trusted by customer-centric, innovative
enterprises, including Nest, Instacart, Postmates, Atom Tickets, Blink
and Grupo Bursatil Mexicano (GBM) to automate contact center processes
and provide superior experiences that drive higher customer
satisfaction. For more information, visit www.getujet.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190625005006/en/
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