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Verint Only Vendor Recognized in Three Customer Service Evaluations by Independent Research FirmVerint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that its solutions have been recognized in three evaluation reports by the independent research firm Forrester (News - Alert) Research, Inc. The three Forrester WaveTM evaluations highlight the 'providers that matter most' for mature and evolving customer engagement solutions. Among the select companies that Forrester invited to participate in the evaluations, Verint (News - Alert) solutions are the only ones recognized in all three reports.
Forrester Senior Analyst Faith Adams, author of the VoC report, will be a guest expert in Verint's webinar, The Future of CX: Listening, Analysis & Action on VoC Enterprise-Wide, scheduled for 2-3 p.m. ET today, Thursday, July 11. The webinar will focus on how high-quality VoC programs generate and prove exceptional ROI and drive organization-wide engagement and ownership. Click here for more information and to register. To learn more about Verint's Customer Engagement solutions, click here. About Verint Systems Inc. Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization and cyber intelligence. Today, over 10,000 organizations in more than 180 countries-including over 85 percent of the Fortune 100-count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we're creating A Smarter World with Actionable Intelligence® at www.verint.com. Source (News - Alert): 1. The Forrester Wave™: Customer Service Solutions, Q2 2019, published June 18, 2019; 2. The Forrester New Wave™: Conversational AI for Customer Service, Q2 2019, published June 11, 2019; 3. The Forrester WaveTM: Digital Voice-of-The-Customer Specialist Platforms, Q2 2019, published May 20, 2019. This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2019, our Quarterly Report on Form 10-Q for the quarter ended April 30, 2019, and other filings we make with the SEC (News - Alert). The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT COMPANY, NEXT IT, FORESEE, OPINIONLAB, KIRAN ANALYTICS, TERROGENCE, SENSECY, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, EDGEVR, RELIANT, VANTAGE, STAR (News - Alert)-GATE, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners. View source version on businesswire.com: https://www.businesswire.com/news/home/20190711005207/en/ |