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Verint's March Speakers Discuss How Automation is Driving a Better Customer ExperienceVerint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced events taking place this month that focus on how Artificial Intelligence (AI), automation and analytics are driving vastly improved customer experiences (CX) and engagement. Customer Voice Data Is the Next Big Thing Driving AI Applications Opus Research-Verint Webinar; March 12 Opus Research's Dan Miller (News - Alert), lead analyst and founder, Derek Top, director of research, Opus, and Verint's Daniel Ziv, vice president, customer analytics, will present "Customer Voice Data Is the Next Big Thing Driving AI Applications" at 2 p.m. ET. Artificial Intelligence is driven by data. When it comes to understanding customers, perhaps the richest source of data is the thousands of conversations customers have with organizations each day. Webinar attendees can learn:
Destination CRM Webinar; March 13 Verint's Jen Snell, vice president, product marketing, Verint Intelligent Self-Service, will present "AI and the Contact Center: Radical Revolution (News - Alert) or Methodical Evolution?" at 2 p.m. ET. AI and automation will affect technologies in every corner of the contact center-speech recognition, workforce optimization, knowledge management, predictive analytics, and all manner of customer-facing and agent-assisting technologies. Attendees who join this roundtable discussion can learn how to start developing a long-term, cross-organizational AI roadmap-no matter their place in the organization. To learn more about Verint's (News - Alert) global events, click here.
About Verint Systems Inc. Net Promoter, Net Promoter Score, and NPS are trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2018, our Quarterly Report on Form 10-Q for the quarter ended October 31, 2018, and other filings we make with the SEC (News - Alert). The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT COMPANY, NEXT IT, FORESEE, OPINIONLAB, TERROGENCE, SENSECY, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, EDGEVR, RELIANT, VANTAGE, STAR (News - Alert)-GATE, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners. View source version on businesswire.com: https://www.businesswire.com/news/home/20190311005631/en/ |