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Verizon Connect Simplifies Dispatching, Scheduling and Job Management with an Integrated Field Service Management SolutionATLANTA, Aug. 6, 2019 /PRNewswire/ -- Verizon Connect delivers accessible workforce management solutions with the introduction of Verizon Connect Field Service Dispatch. Field Service Dispatch makes it easy for dispatchers to efficiently schedule and communicate job information to technicians and customers throughout the day, in near-real time. Verizon Connect Field Service Dispatch works with the Verizon Connect Reveal platform to combine vehicle location data and technician status to help operations managers make faster, more informed decisions and provide better service, all from a single application without having to switch between telematics and field service solutions. "Operations and fleet managers want a centralized hub where they have complete visibility into vehicles, workers and the work they are doing," said Erin Cave, vice president of product management at Verizon Connect. "Verizon Connect Field Service Dispatch provides a simplified approach to managing drivers, technicians and jobs, and enables customers to streamline business processes, efficiently schedule jobs and improve customer service -- all from one pane of glass." Key features ofVerizon Connect Field Service Dispatch include:
Verizon Connect Field Service Dispatch also helps operations managers improve customer service by enabling them to provide more accurate Estimated Times of Arrival (ETA) to their customers. Verizon Connect Field Service Dispatch is available today by visiting www.verizonconnect.com/solutions/field-service-management-software/. About Verizon Connect Media Contact: View original content to download multimedia:http://www.prnewswire.com/news-releases/verizon-connect-simplifies-dispatching-scheduling-and-job-management-with-an-integrated-field-service-management-solution-300896656.html SOURCE Verizon Connect |