FEATURED ARTICLES
The growing call center industry in Tijuana Mexico is an attractive option for companies throughout the world looking to save money on outsourcing wit…
11/13/2019
Workforce Insight has announced the acquisition of Presence of IT Workforce Management North America, LLC. The merger will allow Workforce Insight to …
11/12/2019
While many column inches are regularly devoted to the idea of managing younger workers from the Millennial generation, it's easy to forget that there …
11/7/2019
This week, NovelVox unveiled an enhanced version of Cisco Finesse Mobile Agent. The new release includes team phone book, call logs, team stats, cache…
11/6/2019
NICE inContact announced improvements to the CXone Agent for Salesforce, empowering omnichannel experiences. The CXone is able to provide a unified in…
10/30/2019
Noble Systems announced Nobel Gamification 2.0, an omnichannel contact center solution that is building on its award-winning ways.
10/29/2019
LATEST NEWS
- Ambulatory EHR Market Size to Reach US$ 6.8 Billion by 2026
- REPL Group and Quinyx Partner to Deliver Complete End-to-End Workforce Solution
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11/19/2019 9:04:18 AM
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11/18/2019 1:00:05 PM
