FEATURED ARTICLES
More than almost any other industry, the hospitality industry has a need to not only be highly digital, but also exceptionally multilingual. Hotels ar…
1/26/2022
Many companies spent the last two years attempting to move beyond outdated technical infrastructure. With digital activity and remote access being cor…
1/25/2022
If you could improve one metric in your contact center, it would make sense to focus your energy on customer retention. Acquiring new customers is exp…
1/20/2022
Appreciation for proper customer service has finally gained traction in the business world. After decades of disregarding and ignoring customer sentim…
1/18/2022
Microsoft Teams is used by companies across the globe to unify chat, voice, video and file sharing for in-house, virtual and remote teams. The collabo…
1/14/2022
Most companies understand the importance of a positive customer experience. It brings more business, return customers, word-of-mouth referrals and exp…
1/12/2022
LATEST NEWS
- WorkWave Closes Out 2021 With Unparalleled Financial Growth, Driving Powerful Momentum Into 2022
- TCP Software's State of the U.S. Workforce Survey Finds Significant Workforce Management Tech Gap Exists in Modern Businesses
- Chrono.Tech Closes $30 Million Funding Round Led By Venture Capitalist Mark Carnegie
1/27/2022 1:37:01 PM
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1/27/2022 5:00:26 AM
