FEATURED ARTICLES
Call center agents are increasingly fearful for their health and safety as they are forced by employers to work in crowded buildings during the COVID-…
4/2/2020
Call center workers throughout the U.S. are sounding the alarm about being forced to work in crowded buildings with little or no precautions being tak…
3/31/2020
Serenova's new CxEngage Rapid Response program is designed to help contact centers quickly move to the cloud and support remote agents in response to …
3/26/2020
3CLogic announced a $9 Million Series B financing led by Capitan Investment Partners and True Blue Partners. 3Clogic will leverage the influx of funds…
3/26/2020
Ibotta selected NICE Workforce Management and NICE Employee Engagement Manager in the cloud to offer flexibility and control to their part-time and re…
3/17/2020
NICE launched CXone@home today, a limited time offer in direct response to COVID-19. The cloud native solution is aimed at supporting contact centers …
3/16/2020
LATEST NEWS
- Ultimate Software Honors Innovation Award Winners, Announces Transformative HCM Technology
- Augmented Reality (AR) Market to Exhibit an Incredible CAGR of 48.6%; Integration of Artificial Intelligence in AR to Augur Well for the Market, States Fortune Business Insights™
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