FEATURED ARTICLES
Nuance announced the Nuance Intelligent Engagement Platform is making the addition of Intelligent Engagement services as well back end integrations to…
9/17/2019
Upstream Works Software Partners announced a new partnership with Aceyus, the two aim to merge actionable data with customer experience management to …
9/16/2019
WFMSG took the wrapping off Release 4.4 of its Community WFM solution. New additions to the platform focused on improving forecasting and schedule opt…
9/13/2019
While we know many technology and solutions providers are building machine learning and artificial intelligence (AI) into their solutions, apps and pl…
9/9/2019
Customer interactions are a bit like icebergs: while there's a small amount of information - usually what goes into the ears of call center agents - v…
9/6/2019
Cloud contact center software provider NICE inContact delivers a cloud customer experience platform that makes better one-on-one experiences possible …
9/6/2019
LATEST NEWS
- AgileOne Announces 2019 European Supplier Excellence Award Winners
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- Adecco USA Adds DailyPay To Empower and Retain Workers As Unemployment Reaches Historic Lows
9/20/2019 9:00:29 AM
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9/19/2019 1:43:14 PM
