FEATURED ARTICLES
The Headsets.com customer journey is marked by real-time interactions, intelligent routing (no phone trees here), and advanced data reporting.
5/13/2022
In a move that further proves its intent to focus on privacy of users, Google has announced it will no longer allow apps in the Google Play Store to r…
4/29/2022
Artificial Intelligence (AI) is a technology that's seen rapid growth even just over the last decade. The ability for machines to understand and solve…
4/28/2022
This combination of AI intelligence and human workforce skills can lead to unprecedented business results in the contact center, and Observe.AI is tak…
4/22/2022
Technology Innovation Institute (TII), a research pillar of Abu Dhabi's Advanced Technology Research Council, said it has created the largest Arabic n…
4/20/2022
This week, Salesforce announced a number of new features for Salesforce Service Cloud aimed at boosting customer engagement with more personalized int…
4/8/2022
LATEST NEWS
- Contact Center as a Service Market Size to Reach USD 17.19 Billion in 2030 | Rapid Adoption of Application Programming Interface (API) Based Contact Center is a Key Factor Driving Ccaas Industry Demand, Says Emergen Research
- Celo Health Integrates Core Schedule's Rostering Solution with its HIPAA-Compliant Communications Platform
- Voice Biometrics Market Size Worth $4.82Bn, Globally, by 2028 at 20.6% CAGR - Exclusive Report by The Insight Partners
5/23/2022 10:02:15 AM
5/23/2022 10:01:37 AM
5/23/2022 8:00:25 AM
