FEATURED ARTICLES
Through customer interviews and financial analysis, Forrester found that Verint customers realize a 271 percent ROI with a payback period of less than…
9/23/2022
Zendesk introduced Intelligent Triage and Smart Assist, new AI solutions designed to help contact centers triage customer support requests automatical…
9/19/2022
Carbyne raised $56 million in Series C funding to accelerate the digital transformation of mission-critical operations and government service centers …
9/15/2022
Aceyus VUE is now available in the Five9 CX Marketplace for contact center deployment.
9/9/2022
Ivy earned provisional status certification under the Texas Risk and Authorization Management Program.
9/6/2022
90% of consumers who experienced a negative interaction would choose not to give business to that specific airline or hotel in the future unless there…
8/31/2022
LATEST NEWS
- Accenture's David Shaw Joins The Workforce Institute at UKG Board of Advisors
- ShiftMed and Uber Health Launch First-of-its-Kind Partnership to Improve Nurse Recruitment and Retention by Offering Unique Benefits & Greater Flexibility for Healthcare Workers
- Randstad Sourceright Partners with Scoping and Statement of Work Authoring Platform Deployed
9/29/2022 2:00:23 PM
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9/28/2022 9:01:06 AM
