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Carrie Majewski (née Schmelkin)
As Director of Content Marketing for Content Boost, a division of TMC, Carrie Majewski (née Schmelkin) is responsible for managing and fostering successful client relations, ensuring that Content Boost marketing and editorial objectives are met and advising clients on content marketing, lead generation, SEO and branding strategies. Carrie has worked with a variety of high profile clients on branding and copy creation-from Sprint to Panasonic to AT&T to Emerson Network Power. She earned her Bachelor of Arts degree from the S.I. Newhouse School of Public Communications at Syracuse University in magazine journalism and English. She has a minor in sociology. Carrie most recently completed her Social Media Marketing professional degree from Purchase College.
 

 

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Cloud vs. Premise vs. Hosted: Differences, IT Costs and Benefits

The Ultimate Guide to Contact Center Shrinkage

Contact Center Forecasting and Scheduling Best Practices

7 Tips for More Effective Contact Center Scheduling


Case Studies

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  •   Success Story: Club Med
  •  Success Story: GECU Credit Union

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  • How to monitor schedule adherence in real-time with Monet WFM
  • More accurate forecasting of call volumes and agent workloads with Monet WFM
  • How to create more efficient call center schedules with Monet WFM

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Cloud-based Workforce Management (WFM) software from Monet Software helps call centers streamline forecasting, scheduling and agent adherence, resulting in improved service levels and better cost management.

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