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Home
Featured Articles
Latest News
Resources
E-Book:
The Benefits of Workforce Management Explained to My Boss
Infographic:
The Convenience, Cost Savings And Customer Service Benefits of Cloud-based Workforce Management
Infographic:
Forecasting Trends In The Contact Center
Contact Us
RSS Feeds
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Steve Anderson
Steve Anderson has been writing about various topics since 2004, covering a variety of fields from movies and pop culture to technology to economics to politics and well beyond. He lives in Michigan, and both reads and writes novels in his off hours, is a practicing horror film expert, and is an inveterate bicyclist.
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Case Studies
Success Story: The Human Services Agency of San Francisco
Success Story: Club Med
Success Story: GECU Credit Union
DEMOS
How to monitor schedule adherence in real-time with Monet WFM
More accurate forecasting of call volumes and agent workloads with Monet WFM
How to create more efficient call center schedules with Monet WFM