Workforce Insight Buys Key Player in WFM and HCM

In a bid to further deliver quality workforce solutions, Workforce Insight has announced the acquisition of Presence of IT Workforce Management North America, LLC. The merger will allow Workforce Insight to deliver an end-to-end suite of WFO solutions for the market. 

Presence of IT Workforce Management North America is a leader in Human Capital Management and Workforce Management and provides enterprise organizations as well as small to mid-sized clients across North America. The company also delivers solution education and support, consulting, roadmap development and more.

Commenting on the advantages they’ll bring as part of the recent purchase, Tony Santora, CEO of Workforce Insight said, “Presence of IT WFM North America has earned a leadership reputation for delivering client-driven solutions that align workforce practices and technology to address complex challenges across industries.”

“The collective strengths, breadth and depth of our talent and solutions is truly unrivaled - and timely - as organizations seek a more holistic, impactful and sustainable approach amid the changing HCM and WFM technology landscape.”
 

Workforce Insight is also a key player in the WFM space delivering advisory, analytics, and implementation services for healthcare, manufacturing, retail, business and consumer organizations. Their goal is to help clients achieve the best mix of technology and solutions to make their workforce successful. From workforce operational excellence to ongoing financial performance gains.

“Joining forces expands our ability to deliver an end-to-end suite of workforce optimization solutions, industry-leading analytics and holistic managed service models that truly help clients transform the way they leverage their workforce as their most valued asset,” said Jim Munoz,  Managing Partner at Presence of IT WFM North America who is also now joining Workforce Insight’s executive leadership team.

This recent purchase was preceded by the acquisition of SMK Workforce Solutions earlier this year. The company has a specific focus on helping retail and experience-focused organizations with technology adoption, optimized scheduling and more for improved customer experiences.

Edited by Maurice Nagle