DCM Supports Canadian Financial Institutions with Management Platform

Canada’s Data Communications Management Corp (DCM (News - Alert)) has announced it will be working closely with the Canadian top financial institutions to improve communications and productivity with the help of the DCM’s own digital management platform.

DCM made a name for itself by offering personalized communications and collaboration tools that can be implemented across multiple locations. These services have seen a sharp rise in demand over the course of the pandemic, as businesses look to offer customers a more individualized experience with the support of digital enhancements like direct messaging, self service functionality, and unique product recommendations.

“The most respected Canadian financial institutions trust DCM to streamline complex multi-channel communications that deliver more meaningful connections with their customers.” said Richard Kellam, President and CEO of DCM. “We are proud of our long-standing history and collaborative partnerships with Canada’s top financial services brands. Our clear understanding of our clients’ key strategic priorities, coupled with our digital solutions, is a key differentiator and competitive advantage in the market.”

The financial sector, like many other sectors in the post-pandemic age, is addressing the growing trend of offering tailored customer experiences with the support of high-end communications solutions. As competition continues to grow across all industries, business leaders are looking to gather and retain customers by providing service that not only addresses their needs, but goes above and beyond with digital enhancements.

“We are market leaders in effectively managing conventional print programs and distributing products that are critical to bank, wealth management and insurance operations,” said Tammy Oram, Senior Director of Financial Solutions of DCM. “We also have decades of experience delivering tech-enabled workflow automation to support the operational and highly personalized marketing needs of our financial services clients while ensuring brand consistency and regulatory compliance.”

Edited by Maurice Nagle