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Workforce Management Featured Article

August 26, 2021

Kristin Gaarder Joins Calabrio as Chief Human Resources Officer


By Luke Bellos, Editor, Workforce Management

Customer experience and workforce solutions provider Calabrio (News - Alert) recently revealed Kristin Gaarder as the company’s first ever Chief Human Resources Officer.


According to official sources from Calabrio, Gaarder’s hiring is a critical element for the company’s organization growth strategy, as executives look to strengthen both customer satisfaction and employee success.

“As human centricity becomes increasingly more important in the contact center industry, Calabrio is focused on providing our employees with a dynamic work experience so they can concentrate on flawlessly executing this for our customers,” said Tom Goodmanson (News - Alert), president and CEO of Calabrio. “Kristin’s experience and focus on people-first practices will be an asset to Calabrio as we continue to grow along with this ever-changing industry.”

Gaarder is a highly seasoned figure in the human resources field, bringing over 20 years of experience from a number of notable organizations. Before joining Calabrio, Gaarder held positions as Human Resources & Corporate Services for Amplifon, General Manager and VP of Human Resources for Nilfisk High Pressure Washers. As part of her new role at Calabrio, Gaarder will be responsible for matters related to human resources, recruitment, employee relations, diversity,  and leadership development, among many others.

 “Looking back on the experiences I’ve had at companies across multiple industries,I’ve found that the key to business success always comes down to one element: human connection.” commented Gaarder. “Whether with your employees, customers, prospects, or everything in between, the path to growth lies with building and strengthening one-to-one connections. I’m excited to collaborate alongside Calabrio’s seasoned leadership team who also hold these same core values. We will work together to create meaningful experiences for employees, develop their talents and continue to deliver to our customers the excellence they expect.”




Edited by Maurice Nagle



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