Sharpen Secures Top Spot on IBJ's Fastest Growing Business List

Contact center platform provider Sharpen Technologies turned heads this week when Indiana Business Journal (IBJ)  selected it as the #1 fastest growing company in Central Indiana.

Sharpen (News - Alert) was able to make it to the top of this primarily due to its growth achievements over the last few years. Between 2018 and 2020, Sharpen reported a revenue growth of 555%, and was able to increase subscription cloud bookings by 750%. Not only that, Sharpen customer traffic volume increased by an impressive 17.5 times.

“We’re honored to head this list of remarkable companies,” said Mike Simmons, Chairman of the Board and Sharpen’s largest investor. “We have a dedicated Indianapolis-based team coupled with a great group of investors--including Indianapolis’ own Elevate Ventures and Allos Ventures. That combination has fueled our growth and allowed us to succeed.”

Cloud contact centers are becoming a major focus for businesses and enterprises looking to quickly adapt to the post-pandemic economy. Sharpen's focus on hybrid/remote capabilities, omnichannel support, and performance management software  has made its contact center solution a well-rounded resource for improving contact center operations and business productivity.

“Our growth and this award is a testament to the ingenuity and dedication of the Sharpen team,” added Sharpen CEO Bill Gildea. “Our business model of partnering with our customers to help them deliver a superior customer experience in the most effective and efficient manner possible has been a win-win for all of us.”

Edited by Maurice Nagle