­
  • Home
  • Featured Articles
  • Latest News
  • Resources   
    • E-Book: The Benefits of Workforce Management Explained to My Boss
    • Infographic: The Convenience, Cost Savings And Customer Service Benefits of Cloud-based Workforce Management
    • Infographic: Forecasting Trends In The Contact Center
  • Contact Us
  • RSS Feeds
Workforce Management Community
  • Home
  • latest content   
    • Featured Articles
    • Latest News
  • Resources   
    • E-Book: The Benefits of Workforce Management Explained to My Boss
    • Infographic: The Convenience, Cost Savings And Customer Service Benefits of Cloud-based Workforce Management
    • Infographic: Forecasting Trends In The Contact Center
  • Contact Us
  • RSS Feeds

Workforce Management Featured Article

March 24, 2022

NICE Actimize Introduces SaaS Risk Analysis Solution for Financial Services


By Tracey E. Schelmetic, Workforce Management Contributor

In order to be successful and combat cyber-crime, financial institutions need to be able to gain an in-depth understanding of their risks. While they currently engage in a broad array of risk analysis activities, these activities are often spread out and poorly integrated, making it difficult to assign clients a single entity trust score. What these organizations need to do to protect themselves is to shift from reactive to proactive risk management by gaining access to a fully transparent view of entities across the entire organization


To help financial companies gain a better “big picture” view of their risk, NICE Actimize, a subsidiary of NICE, recently announced the launch of its advanced, X-Sight Entity Risk SaaS (News - Alert) solution, a solution that produces a single risk score that enables a financial institution to gain a greater understanding of their clients across the organization.

NICE Actimize’s X-Sight Entity Risk solution delivers data intelligence from a variety of data sources to ensure an entity profile is always accurate and analyzes entity networks and behaviors to provide a single entity trust score which informs detection and prevention systems to power their analytic precision. In addition, the continuous learnings from prevention, detection, and investigation outcomes further enrich the profile and score, thus ringing in the era of connected intelligence — a game-changer in the fight against fraud and financial crime.

Offering a powerful blend of AI, machine learning, and automation, the solution reveals hidden risks and provides a fully transparent view of entities across the entire organization. This allows firms to shift from reactive to proactive risk management while growing their business.

“Financial services organizations are placing greater emphasis on expanding a risk-based approach to fighting financial crime,” said Craig Costigan, CEO of NICE Actimize, in a statement. “Serving this need with pioneering technology, the breakthrough, AI-powered X-Sight Entity Risk solution provides an unparalleled ability to access true and transparent business intelligence around customers and entities.”




Edited by Luke Bellos



SHARE THIS ARTICLE

Tweet


HOME

CALL FOR CONTENT




Cloud vs. Premise vs. Hosted: Differences, IT Costs and Benefits

The Ultimate Guide to Contact Center Shrinkage

Contact Center Forecasting and Scheduling Best Practices

7 Tips for More Effective Contact Center Scheduling


Case Studies

  •  Success Story: The Human Services Agency of San Francisco
  •   Success Story: Club Med
  •  Success Story: GECU Credit Union

DEMOS

  • How to monitor schedule adherence in real-time with Monet WFM
  • More accurate forecasting of call volumes and agent workloads with Monet WFM
  • How to create more efficient call center schedules with Monet WFM

Follow Us

QUICK LINKS

  • HOME
  • FEATURED ARTICLES
  • LATEST NEWS
  • CONTACT US
  • CALL CENTER MANAGEMENT
  • CALL CENTER SCHEDULING

WORKFORCE MANAGEMENT

Cloud-based Workforce Management (WFM) software from Monet Software helps call centers streamline forecasting, scheduling and agent adherence, resulting in improved service levels and better cost management.

Powered By Technology Marketing Corp. © 2025 Copyright. Ph: (800)-243-6002 (203)-852-6800 | Contact TMC