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Carbyne Investment Accelerates 911 Infrastructure Modernization
Next Generation 911 technologies gained notice from governments to replace the analog 911 infrastructure that’s been in place for decades as the House Committee, earlier this year, approved a $10 billion package to revamp legacy infrastructure and implement NG911 technologies.
However, it took rising crime rates and outdated emergency response systems for the government to act.
NG911 enhances emergency number services to create a more resilient system that allows voice, photos, videos and text messages to flow seamlessly from the public to the 911 network.
"Emergency providers and local governments are using legacy systems to solve modern problems – a declining proposition,” said Amir Elichai, CEO and founder of Carbyne. “They are increasingly recognizing the value that our cloud-based platforms provide to their communities.”
To accelerate the digital transformation of mission-critical operations and government service centers primarily in the U.S., cloud-native mission-critical contact center solutions provider Carbyne raised $56 million in Series C funding, raising $128 million to date.
The investment, following a 400% increase in U.S. revenue and a 185% jump in total contract value over the past 12 months, will also allow Carbyne to accelerate global expansion and continue growing its B2B business that allows corporations to increase situational awareness and collaborate more efficiently during emergencies.
Carbyne protects over 400 million people globally and helps 911 call takers manage 150 million emergency calls each year to maximize efficiency, minimize response times for emergency responders and, ultimately, save lives.
Additionally, Carbyne will continue to invest in emerging technologies, building AI and NLP-based capabilities into its APEX platform with support from technology partners. APEX unifies the flow of audio, video, instant messages, third party applications and IoT devices for better decisions and safer outcomes. The city of New Orleans, for example, is utilizing Carbyne’s APEX platform.
“With the support of our latest funders, we are extending our reach to more communities and businesses who need to modernize their legacy mission critical communication tech stack," said Elichai.
Cox (News - Alert) Enterprises and Hanaco Growth Fund co-led the latest round, joined by new investors Valor Equity Partners, General Global Capital, TalC and Sandiip Bhammer. Existing investors include Founders Fund, FinTLV, Elsted Capital Partners, and former CIA Director General David Petraeus.
Edited by Erik Linask
