Workforce Management Featured Article
Financial Services Organizations Find Compliance with NICE NTR and Teams Integration
As financial services organizations( FSO) migrate to the remote working world, myriad regulations require compliance. Taking regulations into account while implementing a work from home environment, and ensuring the team can continue to communicate, collaborate and close is critical during the coronavirus pandemic.
NICE announced the integration of the NICE Trading Recording System (NTR) with the Microsoft (News - Alert) Teams unified communications solution. In addition to the integrations, NICE will soon attain certification for Microsoft’s certified for Microsoft Teams program.
“Our certified solution with Microsoft Teams – even those covered by the most stringent regulations – helps to speed up their technology adoption of unified communications and digital transformation," said Chris Wooten, Executive Vice President, NICE. "Moreover, FSOs are innovatively equipped to fulfill their regulatory obligations even with distributed work-at-home employees around the globe.”
Compliance with MiFID II, MAR, Dodd-Frank, FX Code of Conduct – for instance – can’t be a question for FSOs. The NTR promises compliance assurance wits NICE COMPASS app; supports rapid trade reconstruction and seamless captures chat, video, voice, screen sharing, mobile and more. Paired with Teams, FSOs gain a formidable tool.
Mike Ammerlaan, Director of Office 365 Ecosystem Marketing at Microsoft Corp. said, “Microsoft Teams empowers financial services firms and accelerates digital transformation through every business-critical area of the enterprise that benefits from streamlined collaboration and meeting experiences. “With the integration between NICE and Teams, FSOs can extend the benefits of our innovative Microsoft Teams platform to regulated employees with complete confidence they can continuously meet their regulatory obligations around recordkeeping and retention.”
Technology is standing tall to deliver when business needs it most. The demands of the remote workforce are putting innovation to the test, as providers seek to deliver the anywhere, anytime promise.
Are your communications in compliance?
Edited by Maurice Nagle
